I ordered a steak in the restaurant that arrived far from hot off the grill - luke warm. I had to send it back. Leigh S. Given the current situation and daily change life, the staff were absolutely amazing, friendly and courteous. Thank you for accommodating us in such a professional and friendly manner.
Ilias K. Firstly like to thank Joshua I think he was the duty manager on he up graded us to a suits which had like a balcony which was great been we were smokers he also gave us free parking and free breakfast even though bus load of people would arrive from the airport cause they had self quarantine for 2 weeks we still had a great time they done a great job separating those guest from us which was good it was unfortunate the restaurant were shut and pool and spa were closed we still had a great time there would I stay there again yes also they look after us as we were Accorplus members.
I asked for a room with a view and got it, which was great. Staff were all pleasant to deal with. One problem was that when I booked I gave my credit card but explained that another credit card would be used to pay.
She said that was fine as it was a holding deposit. However on check in I was told that the money had already been taken off my card. Otherwise a good stay. We had a lovely stay at the Novotel Sydney on Darling Harbour.
The staff were great from the check in staff, waiters in the Restaurant and the cleaners. Our room was nicely decorated and very clean. We dined in the restaurant for dinner and the following morning for breakfast. The food was very yummy on both occasions. We used the tennis court and gym facilities at the hotel. Great location very close to Darling Harbour and also other restaurants if you want to venture outside of the hotel. We were lucky enough to get an upgrade with Darling Harbour views which was very welcomed.
Our only issue was when we checked-in we advised the staff member that we parked in the Wilson Car Park which is next door to the hotel and asked about the cost of parking.
As the staff member who checked us in did know that we were having late check out it might be a suggestion to advise guests that if they exceed the 24 hours to either move their car to the Novotel's car park or advise if you leave your car in the Wilson's car park that you will be charged an extra cost. David H. The room was clean and well kept. Everything in the room itself was in what appeared to be new condition. Our room was warm so I had the AC on and it never changed temperature even when It dropped it to below 20c outside our room felt hot.
It was warmer in our room then the hall or outside. The bathrooms need a make over to be more modern. There appeared to be dirt on thr roof and between the tiles in the bathroom. Roger B. Pleasant staff , bed comfy , and coffee Barista Joe is the best. Please keep everyone on. When this is all over your hotel will be full. Deborah G.
From the moment that the crew arrived we were treated so well by Joshua. He made sure that all our rooms were on the same two floors and, where possible, we were given amazing harbour views. This is such a treat, particularly on stays longer than 1 night.
My room was very comfortable—clean, quiet, well-appointed and spacious. Because of the emerging COVID we all ate all meals in the Ternary or in our rooms and the food and service were outstanding. My boyfriend lives in Sydney and he joined me each evening after work. He too was impressed all around at the Novotel. Mrs M.
You did offer the best rooms in your hotel, rooms did have most beautiful views, were clean and comfortable. Happy hour was very much appreciated, after a long day of sight seeing. Dinner was also very good, good selection of for us all.
Great location - very good value. Very friendly staff. Stayed for 3 nights and loved every minute of it. The location is brilliant, close to heaps of restaurants and fantastic scenery.
The staff were wonderful, and the vibe and feel of the entire hotel is first class. If you can afford the extra, may I suggest a Darling Harbour view room, its well worth it.
A very convenient place to stay with easy access to all transport, shops and restaurants. A quiet and safe location. Only let down was the dark, dreary bedroom with poor lighting. The view of Darling Harbour was lovely especially at night. This is a good, clean and modern hotel with own car parking, good food, good service. The location is very central with easy access by car. It pays to be Accor member with complementary upgrades and other membership perks where available. In partnership with TripAdvisor.
Information message Novotel Sydney on Darling Harbour would like to make you aware that we have had the privilege of assisting the Federal and State Governments in bringing Australians home safely, by providing quarantine services. Novotel Sydney on Darling Harbour Hotel 4. Book this hotel. Special rates. Accor Live Limitless. Businesses businesstravel.
Rooms available at Novotel Sydney on Darling Harbour. Show deals with Free cancellation Free breakfast. View Deal. Amenities at Novotel Sydney on Darling Harbour. Health and safety Face masks for guests available Physical distancing in dining areas Physical distancing rules Process in place to check health of guests CCTV in common areas CCTV outside property Hand sanitizer in guest accommodation and key areas Screens or physical barriers placed between staff and guests in appropriate areas Use of cleaning chemicals that are effective against coronavirus Guest accommodation is disinfected between stays All plates, cutlery, glasses and other tableware have been sanitized Delivered food is securely covered Staff follow all safety protocols as directed by local authorities First-aid kit.
Accessibility and suitability Hypoallergenic No smoking Non-feather pillow Designated smoking area Increased accessibility Elevator Accessible by elevator Upper floors accessible by elevator. Pool and spa Outdoor pool Pool towels Pool with a view Massage.
Parking and transportation Parking Shuttle service additional charge Airport shuttle. Bedroom Socket near the bed Alarm clock Wardrobe or closet. Family friendly Babysitting or child care Kids meals Children's television networks. Fitness Fitness center Outdoor tennis. Show all amenities. Reviews of Novotel Sydney on Darling Harbour.
Cons - Bed was very uncomfortable in 5 reviews The shower had no pressure in 20 reviews The room service was also terrible. Traveler type: Friends Families Couples Solo. Sort by: Newest first. Pros: Just the receptionists - guy who took my feedback when I checked out and seemed sincerely upset that I had a bad experience and the lady receptionist who produced the bedroom slippers when housekeeping rudely said there was none.
Other than that, I was totally ripped off. I know the holidays bring volume, but the hotel should've been prepared for that. If you can't handle it, don't book additional guests, especially the ones that pay and are Accor members. You'll just ruin the experience. Pros: Friendly staff, nice food, great location. Pros: The only thing I liked was the availability of the outdoor pool and access to internet in the lobby.
Where is Novotel Sydney on Darling Harbour located? When is check-in time and check-out time at Novotel Sydney on Darling Harbour?
Does Novotel Sydney on Darling Harbour offer free parking? No, Novotel Sydney on Darling Harbour does not offer free parking.
Does Novotel Sydney on Darling Harbour offer free airport shuttle service? How far is Novotel Sydney on Darling Harbour from the airport? Overall, the decor is fairly bland and lacks some colour. Most rooms are undergoing a gradual refurbishment during , and will become more contemporary. One primary reason to stay at the Novotel is the location in Darling Harbour, a major hub for shopping, eating and drinking within the city centre.
There is little need to head into the city centre with so many bars, bistros and boutiques along both sides of Darling Harbour.
Barely m from the front of the hotel is Harbourside, a multi-level shopping mall with no shortage of places to spend money.
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